You'll need to cancel your subscription on the same platform you subscribed on. Follow the instructions below for each platform (iOS, Android, and Web).
Web (Roomiapp.com)
- Go to roomiapp.com and sign in > tap the profile icon > Plans > Active Plans > Manage plan icon > Under Current plan > Click ‘Cancel Plan’
iOS
Open the Settings app on your iPhone > Click on your name > Subscriptions > Find the active Roomi subscription
Android
Open your PlayStore app > tap the Profile icon > Payments & Subscriptions > Subscriptions > Find the active Roomi subscription
Things to know
- Deleting the Roomi app from your phone won’t cancel your recurring plan.
- Subscription plans must be canceled on the platform you made the purchase.
- If you cancel your auto-renewal plan in between billing cycles, you'll still be able to use your plan for the days you paid for.
- No refunds are offered for auto-renew plans that were not canceled before the billing cycle.
- Check our refund policy https://app.roomiapp.com/legal
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