How do I cancel my subscription?

Created by Team Roomi, Modified on Thu, 18 May, 2023 at 12:06 PM by Team Roomi

You'll need to cancel your subscription on the same platform you subscribed on. Follow the instructions below for each platform (iOS, Android, and Web).

 Web (

  • Go to and sign in > tap the profile icon > Plans > Active Plans > Manage plan icon > Under Current plan > Click ‘Cancel Plan’


    Open the Settings app on your iPhone > Click on your name > Subscriptions > Find the active Roomi subscription


    Open your PlayStore app > tap the Profile icon > Payments & Subscriptions > Subscriptions > Find the active Roomi subscription


Things to know

  • Deleting the Roomi app from your phone won’t cancel your recurring plan. 
  • Subscription plans must be canceled on the platform you made the purchase.
  • If you cancel your auto-renewal plan in between billing cycles, you'll still be able to use your plan for the days you paid for.
  • No refunds are offered for auto-renew plans that were not canceled before the billing cycle. 
  • Check our refund policy

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