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Getting started
6
How to get the most out of Roomi
Why get verified?
Is Roomi free to use?
I have a feature request for Roomi Team!
How do I contact Roomi Support?
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Your account
4
Deleting my data under the General Data Protection Regulation (GDPR)
I can't log in to my account and/or it's been disabled
I keep receiving a message that I have exceeded my daily message limit, but I have not sent any messages since last week. Can you please advise me on what to do?
How do I edit my profile?
In app purchases and subscriptions
7
How do I cancel my subscription?
How do I update my payment information?
I canceled my auto-renewal plan but was charged anyway
I have already paid for the weekly verification plan, but you are still being prompted to pay for it.
I purchased a plan but I don’t see it in my account
View all 7
Trust and Safety
5
What is displayed in my public Roomi profile?
Spotting and Avoiding Scams
Flagging profile and listings
What do the different verification types mean?
Which is the right verification for me?
Roomi for Business
1
Using Roomi for Business users
Submit a Bug Report
1
Submit a bug report
Troubleshooting
1
Basic Troubleshooting
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