Subscription Plans

What are subscriptions plans?
Roomi's new premium plans are here! They'll help you make the most out of Roomi and find roommates and tenants fast. You can choose weekly or mont...
Tue, 31 May, 2022 at 12:49 PM
What is included in my plan?
Our plan benefits are tailored to your needs, whether you're using Roomi to find a new roommate or you're using Roomi for business.  For perso...
Tue, 31 May, 2022 at 12:46 PM
I subscribed to a plan but it isn't working
If you are subscribed to a plan (through iOS ) and you uninstalled the app or switch devices, you'll need to restore your purchase. Here's how to...
Tue, 31 May, 2022 at 12:47 PM
How do I update my payment information?
You'll need to update your payment information on the same platform you subscribed on. Follow the instructions below for each platform (iOS, Android, a...
Wed, 24 Nov, 2021 at 12:12 PM
I want to cancel my auto-renewal plan
Canceling your subscriptions Canceling via AppStore Open your iPhone Settings Tap your name, then tap Subscriptions Scroll down to Roomi and selec...
Mon, 29 Aug, 2022 at 8:16 AM
I canceled my auto-renewal plan but was charged anyway
If you cancel your auto-renewal plan after your renewal date, you'll be charged for that renewal period. If you canceled before your renewal date and ...
Wed, 24 Nov, 2021 at 12:10 PM
I was charged twice or charged the wrong amount
Please follow the steps below to correct a double or incorrect charge.  If you subscribed on iOS If you made this purchase on your iPhone, please contact ...
Wed, 24 Nov, 2021 at 12:14 PM
What is your refund policy?
The refund policy stated here applies to all purchases made in our Services placed via AppStore, Google Play, or Website: After a purchase is made, no refu...
Wed, 31 Aug, 2022 at 9:05 AM