Help Center

Getting started 12

• Is Roomi free to use?
• Finding and messaging potential roommates
• Browsing and finding rooms for rent
• How to get the most out of Roomi
• Super Boosting your Profile

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Your account 4

• Deactivating and deleting your account
• Deleting my data under the General Data Protection Regulation (GDPR)
• Account suspensions
• How to Favorite Listings

Subscription Plans 8

• What are subscriptions plans?
• What is included in my plan?
• I subscribed to a plan but it isn't working
• How do I update my payment information?
• I want to cancel my auto-renewal plan

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GlobaliD 7

• About GlobaliD
• How do I sign up with Global ID?
• Existing GiD user creating a new Roomi Account (iOS)
• What is my GlobaliD name?
• Existing GID account connecting with Existing Roomi account (iOS)

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Trust and Safety 5

• Sharing my personal information
• Information displayed on your public profile
• Spotting and Avoiding Scams
• Flagging Roomi Users
• Avoiding and reporting Roomi scams

Partnerships with Roomi 1

• What is a Roomi Business account?

Garbo 6

• General Information about Garbo
• Where can I find my Garbo credit?
• What if my credit isn’t working?
• What information do I need to perform a search?
• How long does it take to get results?

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Submit a Bug Report 1

• Submit a bug report