Help Center

Getting started 12

• Is Roomi free to use?
• Community Guidelines
• How to get the most out of Roomi
• Getting verified on Roomi
• Finding and messaging potential roommates

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Your account 4

• Deactivating and deleting your account
• Deleting my data under the General Data Protection Regulation (GDPR)
• Account suspensions
• How to Favorite Listings

Subscription Plans 8

• What is included in my plan?
• What is your refund policy?
• I want to cancel my auto-renewal plan
• I canceled my auto-renewal plan but was charged anyway
• I subscribed to a plan but it isn't working

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GlobaliD 7

• About GlobaliD
• How do I sign up with Global ID?
• Existing GiD user creating a new Roomi Account (iOS)
• What is my GlobaliD name?
• Existing GID account connecting with Existing Roomi account (iOS)

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Trust and Safety 5

• Avoiding and reporting Roomi scams
• Flagging Roomi Users
• Sharing my personal information
• Spotting and Avoiding Scams
• Information displayed on your public profile

Partnerships with Roomi 1

• What is a Roomi Business account?