Security and Privacy

Avoiding and reporting Roomi scams
Roomi's mission is to provide a safe and secure platform for you to find roommates, therefore, we take measures to ensure all listings and accounts cre...
Fri, 22 Jan, 2021 at 10:37 AM
How can I delete my data under the General Data Protection Regulation (GDPR)?
Please note that this form only applies to individuals within the EU and EEA. Users from the US, should contact our Support Team and request their account b...
Tue, 2 Jun, 2020 at 12:37 PM
What type of information is shown on my Roomi profile?
The following information is publicly visible to all Roomi users: Age Profile photo(s) Preferred location Budget (if entered) Move-in date A summary ...
Tue, 2 Jun, 2020 at 12:38 PM
Types of Scams reported
Email scam You'll receive an email from a property manager claiming to be a team member from Roomi. They will ask you to wire the security deposit to ...
Tue, 2 Jun, 2020 at 12:33 PM
Should I give out personal contact information when messaging a Roomi user?
We recommend you keep the conversation in-app before sharing your personal information with another user on Roomi. Our in-app messenger is meant to safeg...
Fri, 22 Jan, 2021 at 10:37 AM
Should I meet potential roommates in during the pandemic?
Everyone’s safety during this pandemic is a priority - the virus has made many of our lives very challenging. It is important that each of us take as m...
Tue, 2 Jun, 2020 at 12:55 PM
Is my address visible to other Roomi users?
Your listing address is not visible to others on Roomi. In public search results, we only show an approximate location for your listing. If you...
Tue, 2 Jun, 2020 at 12:57 PM
Tips for spotting scams
Tip 1: Read the listing carefully, look for spelling grammar and spelling mistakes. Tip 2:  Use google to search images used in the listing. Doing th...
Fri, 22 Jan, 2021 at 10:38 AM
How to flag a Roomi user
Web Click the report icon on their profile page or at the top of your chat thread with the user iOS Tap the report  icon in the top right cor...
Fri, 22 Jan, 2021 at 10:37 AM