I canceled my auto-renewal plan but was charged anyway

Created by Team Roomi, Modified on Thu, 18 May 2023 at 12:09 PM by Team Roomi

If you cancel your auto-renewal plan after your renewal date, you'll be charged for that renewal period.

If you canceled before your renewal date and were still charged, follow these steps:

Web (Roomiapp.com)

If this purchase was made on our website, please reach out to hello@roomiapp.com and we'll help you right away.

iOS

If you made this purchase on your iPhone, please contact Apple Support to report this issue. Apple manages all transactions directly, including refunds.

Android

If your purchase was processed by Google Play, please contact Google Play Support to report this issue. Google manages all transactions directly.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article