If you cancel your auto-renewal plan after your renewal date, you'll be charged for that renewal period.

If you canceled before your renewal date and were still charged, follow these steps:

iOS

If you made this purchase on your iPhone, please contact Apple Support to report this issue. Apple manages all transactions directly, including refunds.

Android

If your purchase was processed by Google Play, please contact Google Play Support to report this issue. Google manages all transactions directly.

Web (Roomiapp.com)

If this purchase was made on Roomiapp.com, please report any billing issues to hello@roomiapp.com and we'll help you right away.