I subscribed to a plan but it isn't working : Help Center

I subscribed to a plan but it isn't working Print

Created by: Karen C

Modified on: Wed, 24 Nov, 2021 at 12:10 PM

If you are subscribed to a plan (through iOS or Android) and you uninstalled the app or switched devices, you'll need to restore your purchase.

Here's how to do it:

Click on your profile photo
Tap the Roomi Gold, Solo Agent, or Business Unlimited banner (depending on what you subscribed to)
Tap "Restore Purchases" all the way at the bottom of your screen. (Hint: It's in tiny blue font near our Terms of Service and Privacy policy.)

If this doesn't work, reach out to hello@roomiapp.com and we'll help you right away.

Karen is the author of this solution article.

Did you find it helpful? Yes No

I subscribed to a plan but it isn't working Print

Related Articles