Our Online Booking feature allows you to send a Booking Request to Listers that have their place available for rent. Once you have found a place you like and the Lister has accepted your chat request, you can send a Booking Request to them.


Once your payment information is entered, Roomi will place a hold on your first month's rent, as well as a small service fee of 10%.


All requests have 72 hours to be accepted or declined. If declined, we'll return your rent payment and service fee back to the original payment method. If your request is approved, we take the apartment off the market and hold onto the funds until your move-in day. We will release the funds to your roommate on move-in day, unless you tell us otherwise.


Keep in mind that Online Booking is for transferring the first month's rent only. If a deposit is required prior to move-in, please make arrangements for that outside of the Roomi app.


Please note that the Service Fee is non-refundable if you cancel your request after the booking has been accepted.





Why should I use Online Booking?

When using Online Booking you can ensure the potential roommate has the funds necessary for your first month's rent. No need to collect money, exchange cash, etc. We handle the payment for you.


What happens when my Booking Request is accepted?

If your application is accepted, we take the apartment off the market and hold on to your payment until your move-in day.


What happens when my Booking Request is denied?

If your application is denied, the hold will be removed from your account.


How is my payment sent?

Payments will be sent on the day of the move-in date.


How do I receive my payment?

Payments will be sent on the day of the move-in date. The ACH transfer typically takes 1-3 business days.